FAQs

Your chimney may need lining or relining depending on its condition, age and how it was constructed. We or a HETAS qualified engineer will be able to advise you on this. Lining a chimney keeps the gases warmer and deters them from condensing in your chimney; keeping it cleaner. A liner will also improve the…
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Most of the stoves we sell, depending on brand, have a 5-10 year warranty (to get the extended warranty you will need to register online). However, this does not cover consumable parts which are subject to normal wear and tear during use, or parts that will require replacement in connection with normal maintenance. These parts…
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