Castle Farm, Marshfield, Nr Chippenham, Wiltshire, SN14 8HU
01225 891469

Job Vacancy

Showroom Sales and Admin Support Assistant Required

Job Role and Duties

  • A primarily customer focused sales role, including pre and post sales: in person, by email and on the phone (no cold calling or high-pressure tactics)
  • The role will be to provide customers with accurate information to guide them to a choice of product that will meet their requirements. Customers will be both trade and private individuals. Many will require detailed information on installation, building requirements and use
  • Taking orders, preparing invoices and receiving payment, as well as locating the correct items and checking the goods for customer collection, in addition to lighting and refuelling stoves in the showroom
  • Administration and marketing support, including preparing brochures and price lists
  • Will receive training to develop a comprehensive and accurate knowledge of products, installation and building regulations
  • Full or part time position to include most Saturdays, hours will be between 8.30 and 5.30, generally 8-hour days. Very occasionally Sundays and Bank Holiday Mondays to cover specific shows (day off in lieu or paid)


Personnel Specification

  • Good communication skills and a pleasant manner
  • Can work well independently and within a team
  • Well presented, approachable and polite
  • Ability to take initiative and work efficiently
  • Good English, written and spoken
  • Computer literate, although training in specific software will be given
  • Basic knowledge of wood-burning/solid fuel stoves would be desirable but not essential.
  • Sales experience necessary


More Information

  • Salary negotiable, dependent on skills and experience, but around £20,000 – £23,000 based on a full time annual salary, reviewed periodically
  • Wages are paid monthly, in arrears
  • Holiday is 4 weeks per year, plus bank holidays of which 2/3 days to be taken at Christmas and 1 at Easter depending on shut down periods. Most holidays to be taken from February to August, avoiding autumn and winter high sales period
  • Sick pay is statutory
  • Nest pension
  • Please apply in writing to Henry Knight, at the above address, or by email to with a covering letter and copy of your C.V.
  • Applications to be received by 31st July 2022
  • Please don’t hesitate to ask if you have any other questions