R W Knight Covid Safe Procedures
If you wish to visit our showroom to view stoves because you feel that it is/will be providing essential heat in your property, our showroom will be open by appointment only.
BUT you must socially distance to keep yourself and our staff as safe as possible.
Masks must be worn and please use the sanitiser at the door and in the showroom.
Gloves are available if you wish to touch the stoves.
We can also provide virtual appointments via Facetime, Whatsapp or Zoom.
book an appointment here
Or call us on 01225 891469
We along with the Stove Industry Alliance believe that the provision and maintenance of the supply of heat during the winter months is an essential service. We are continually reviewing our procedures to minimise the risk of spreading the virus.
If you are a retail customer and need, spares, flue or are a trade customer an appointment is not essential.
If you require warehouse repairs these can also be dropped off and collected without an appointment.
However, by calling or emailing beforehand we will aim to get your order ready and save you time.
We are able to take telephone orders and payment for contactless collection or have items delivered to you at cost if preferred.
Please remember ‘Hands. Face. Space’, for your safety and ours. Thank you.