Do the stoves carry a warranty?

Most of the stoves we sell, depending on brand, have a 5-10 year warranty (to get the extended warranty you will need to register online). However, this does not cover consumable parts which are subject to normal wear and tear during use, or parts that will require replacement in connection with normal maintenance. These parts include but are not limited to glass, rope seals, firebricks, grate parts, log retainers, baffles and ash pans. In addition, parts not covered on gas stoves include; thermocouples, oxypilots, ceramic fuel effects, batteries and internal linings. All of which we can supply if and when needed.

The guarantees cover the external castings or steel body of the stove. We only very occasionally have warranty claims, but when we do, the manufacturers that supply us are easy to deal with and correct the problem (one of the reasons we have selected the brands of stoves we sell).