Frequently asked questions
The guarantees cover the external castings or steel body of the stove. We only very occasionally have warranty claims, but when we do, the manufacturers that supply us are easy to deal with and correct the problem (one of the reasons we have selected the brands of stoves we sell).
With this is mind, we follow our suppliers recommended retail prices and price competitively. We deliver stoves for the recommended retail price (covering most of the UK) or offer a discount on stoves if the product is collected.